Privacy Policy
Effective Date: October 26, 2025
Directing Mastery Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, directingmasteryacademy.com (the "Site"), and use our services. This Privacy Policy is designed to comply with relevant privacy regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.
Information We Collect
We collect several types of information from and about users of our Site and services, including:
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Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, mailing address, and payment information. We collect this information when you register for courses, subscribe to our newsletter, contact us, or make a purchase.
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Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior on our Site. We collect this information through cookies, web beacons, and other tracking technologies.
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Educational Information: When you enroll in our courses, we collect information about your educational background, professional experience, and interests in filmmaking. This information helps us tailor our courses to your needs and provide personalized learning experiences.
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Communications: We retain records of your communications with us, including emails, chat logs, and phone calls. This helps us provide better customer support and improve our services.
Directing Mastery Academy does not intentionally collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
How We Use Your Information
We use the information we collect for various purposes, including:
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Providing and Improving Our Services: We use your information to deliver our courses, provide customer support, personalize your learning experience, and improve the functionality and content of our Site.
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Communicating with You: We use your information to send you course updates, newsletters, promotional materials, and other information about our services. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
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Processing Payments: We use your payment information to process your transactions and prevent fraud. We use secure payment gateways and do not store your credit card information on our servers.
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Analyzing Usage: We use non-personal information to analyze trends, track user behavior, and gather demographic information about our user base. This helps us understand how our Site is being used and identify areas for improvement.
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Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
We may also aggregate and anonymize your information to create statistical data that does not identify you personally. We may use this aggregated data for any purpose, including research, marketing, and improving our services.
Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
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Encryption: We use encryption to protect sensitive information, such as your payment information, during transmission.
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Firewalls: We use firewalls to protect our servers from unauthorized access.
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Access Controls: We restrict access to your information to authorized personnel who need it to perform their job duties.
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Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
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Employee Training: We train our employees on data security best practices.
Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information. In the event of a data breach, we will notify you as required by applicable law.
Sharing Your Information
We may share your information with the following categories of recipients:
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Service Providers: We share your information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, and web hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
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Business Partners: We may share your information with our business partners to offer you products or services that may be of interest to you. We will only do so with your consent.
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Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
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Affiliates: We may share your information with our affiliates, which are companies that control, are controlled by, or are under common control with Directing Mastery Academy.
We do not sell your personal information to third parties.
Your Rights
You have certain rights regarding your personal information, including:
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Access: You have the right to access the personal information we hold about you.
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Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
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Deletion: You have the right to request that we delete your personal information.
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Objection: You have the right to object to our processing of your personal information.
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Restriction: You have the right to restrict our processing of your personal information.
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Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
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Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this Privacy Policy. Your continued use of our Site after the posting of changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Directing Mastery Academy
548 S Spring St
Los Angeles, CA 90013
Phone: (213) 555-FILM
Email: [email protected]
Policy drafted by: Ms. Eleanor Vance, Data Protection Officer.